Contact Us

We Are Here to Help

Thank you for visiting DreamHug. Our customer support team is available to assist you with questions about products, orders, shipping, returns, refunds, or general store information.

For faster assistance, please include your full name, order number, and a brief description of your request when contacting us.

Customer Support

Email: support@dreamhug.store
Phone: (289) 555-0136
Website: dreamhug.store

Mailing Address

DreamHug
1389 Rue de l'Estérel
Québec, QC G3J 1W4
Canada

We aim to respond to customer inquiries within 1–2 business days. Response times may be slightly longer during weekends, public holidays, or periods of high order volume.

Please contact us before returning any product. Our support team will provide the appropriate return instructions and help ensure that your request is handled correctly.