Legal Notice

Last updated: July 17, 2026

5.1 Website Operator

The website dreamhug.store is operated under the DreamHug brand.

Business name: DreamHug
Website: dreamhug.store
Email: support@dreamhug.store
Phone: (289) 555-0136
Address: 1389 Rue de l'Estérel, Québec, QC G3J 1W4, Canada

DreamHug was established in 2022.

5.2 Purpose of the Website

The website provides information about DreamHug products and allows customers to purchase plush body pillows, animal pillows, decorative cushions, sleep-support bolsters, and related comfort products.

Website content is provided for general commercial and informational purposes.

5.3 Accuracy of Information

DreamHug makes reasonable efforts to keep website information accurate and current.

However, product information, prices, availability, photographs, specifications, delivery estimates, and promotional offers may occasionally contain errors or require updates.

We reserve the right to correct inaccuracies, update content, or cancel affected orders when necessary.

5.4 Intellectual Property

The DreamHug name, website design, written content, graphics, logos, product descriptions, photographs, and other website materials are protected by applicable intellectual property laws.

No website content may be copied, reproduced, modified, distributed, republished, or commercially used without prior written authorization, except where permitted by law.

Third-party names, trademarks, and content remain the property of their respective owners.

5.5 Website Access

We aim to keep the website available and functional. However, continuous access cannot be guaranteed.

The website may be temporarily unavailable because of:

• Maintenance
• Security updates
• Technical problems
• Service provider interruptions
• Network failures
• Circumstances outside our control

DreamHug may modify, suspend, or discontinue portions of the website where reasonably necessary.

5.6 External Links

The website may contain links to external websites or services operated by third parties.

External links are provided for convenience and do not necessarily represent endorsement. DreamHug does not control and is not responsible for the content, security, availability, or privacy practices of independent third-party websites.

5.7 Product Use

Customers are responsible for using products appropriately and following any product instructions provided.

DreamHug products are not intended to replace professional medical advice, diagnosis, treatment, or specialized medical equipment.

Customers with health concerns, allergies, mobility limitations, pregnancy-related concerns, or medical conditions should consult a qualified healthcare professional before using sleep-support products for therapeutic purposes.

5.8 Limitation of Responsibility

To the extent permitted by applicable law, DreamHug is not responsible for loss resulting from:

• Improper product use
• Failure to follow care instructions
• Unauthorized product modification
• Incorrect customer information
• Third-party delivery delays
• Website interruptions
• External websites or services
• Events outside our reasonable control

Nothing in this Legal Notice excludes liability or consumer rights that cannot legally be excluded.

5.9 Privacy and Personal Information

Personal information submitted through dreamhug.store is handled in accordance with applicable privacy requirements and the privacy information published on our website.

Customers may contact support@dreamhug.store regarding access, correction, or deletion requests where applicable.

5.10 Consumer Rights

These policies are intended to provide clear store procedures and do not remove any mandatory consumer protections available under applicable local law.

Where these policies conflict with a mandatory legal right, the mandatory legal requirement will apply.

5.11 Governing Law

This Legal Notice is governed by the laws of the Province of Québec and the applicable federal laws of Canada.

Customers may also retain mandatory rights under the laws of their place of residence.

5.12 Contact for Legal Matters

Legal notices and formal business correspondence may be sent to:

DreamHug
1389 Rue de l'Estérel
Québec, QC G3J 1W4
Canada

Email: support@dreamhug.store
Phone: (289) 555-0136